Al-Taswyah Debts Collection Company  (Al-Tasweyah or the Company) is committed to respecting your privacy. 

This Privacy Policy, together with the Terms of Use [https://collectd.com.sa] of the Al-Tasweyah Website at the domain <https://collectd.com.sa> (the “Al-Tasweyah website”) sets out the basis on which any personal data collected from you, or which you provide, via the Al-Tasweyah Website will be processed.  Please read this Privacy Policy carefully to understand Al-Tasweyah’s views and practices regarding your personal data and how it will be treated. 

By visiting the Al-Tasweyah Website, you accept and consent to the practices described in this Privacy Policy and the Terms of Use.

This Privacy Policy may be amended from time to time, and the new version will be posted on this webpage with an updated date displayed. You should check this webpage from time to time to see if there have been any changes, as they will apply to you. You confirm that you accept any changes to this Privacy Policy by continuing to provide information, including by using the Al-Taswyah Website. 

Al-Tasweyah WebsiteThe Al-Tasweyah Website is owned and operated by Al-Tasweyah, a company organised and duly registered under the regulations of The Kingdom of Saudi Arabia with company registration number 4030238121, whose registered office is 6623 Prince Sultan Rd, Al Rawdah 23431, Jeddah, Kingdom of Saudi Arabia, Kingdom of Saudi Arabia and using the brand name “Al-Tasweyah ”

The Company is solely responsible for the content included on the Al-Tasweyah Website. 

Any information collected via the Al-Tasweyah Website is collected and processed by the Company on behalf of the Company and affiliated Al-Tasweyah businesses in accordance with this Privacy Policy. For the purpose of the Data Protection the data controller is the Company. 

Information collected about you.

The Company may collect and process the following data about you:

• Information you provide via the Al-Taswyah You may provide information about yourself by filling in the enquiry form on the Al-Taswyah Website, by corresponding with Al-Taswyah, by the contact e-mail address made available on the Al-Taswyah Website, when you register to receive the Company newsletter, by subscribing to the Company’s informational post, participating in other social media activities on the Al-Taswyah Website made available via the Al-Taswyah Website, participating in any customer surveys and when you report a problem with the Al-Taswyah Website. The information you provide may include your name, address, e-mail address and contact number.
• Information Collected about you via the Al-Tasweyah Website.
• With regard to each of your visits to the Al-Tasweyah Website, the following information may be automatically Collected:
• Technical information, including the internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system, and Website; and
• Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from the Al-Tasweyah Website (including date and time); pages you viewed; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call any Al-Tasweyah contact number.
• Information received from other sources. The Company may receive information about you if you use any other Websites operated by Al-Tasweyah businesses or any service provided by Al-  The Company works closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, and customer survey providers) and may receive information about you from them.

Cookies

The Al-Tasweyah Website uses cookies to distinguish you from other users. This helps provide you with a good experience when you browse the Al-Tasweyah Website and allows improvements to be made to the Al-Tasweyah Website. For detailed information on the cookies used and the purposes for which they are used, please refer to the Al-Tasweyah Website’s Cookie Policy [https://collectd.com.sa].

Uses made of the information.

Information held about you may be used in the following ways:

• Information you provide via the Al-Tasweyah Website This information may be used:
• For internal record keeping and administration.
• To provide you with the information and services you request via the Al-Tasweyah Website (including, without limitation, news items, information, and updates about Al-Tasweyah ).
• To be shared with members of the Company or affiliated Al-Tasweyah businesses.
• To provide you with information about the Company goods, products, and services similar to those you may have already expressed an interest in or enquired about.
• To provide you with information about goods or services which may interest you.
• To perform and analyse the results of customer surveys and feedback about Al-Tasweyah , including being combined with information gathered from other survey participants.
• To allow you to be contacted by third parties who carry out customer surveys and feedback about the Company.
• To notify you about changes to the Al-Tasweyah Website’s service.
• To address any enquires you may have raised via the Al-Tasweyah Website and/or
• To ensure content from the Al-Taswyah Website is presented in the most effective manner for you and your computer.
• Information the Al-Tasweyah Website may collect about you. This information may be used:
• To administer the Al-Tasweyah Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
• To improve the Al-Tasweyah Website to ensure content is presented in the most effective manner for you and your computer.
• To allow you to participate in interactive features of the Al-Tasweyah Website when you choose to do so.
• As part of efforts to keep the Al-Tasweyah Website safe and secure.
• To measure or understand the effectiveness of promotional and marketing activities and to deliver relevant promotional and marketing activities to you and/or
• To make suggestions and recommendations to you and other users of the Al-Tasweyah Website about goods or services which may interest you or them.
• Information that the Company receives from other sources. Information from other sources may be combined with information you provide and information collected about you. This information and the combined information may be used for the purposes set out above (depending on the types of information received). In particular, statistics around email opening and clicks using industry standard technologies (including clear gifs) may be collected to help monitor your response to Al-Tasweyah e-newsletters and to improve these e-newsletters.

Disclosure of your information

Your personal information will not be sold, distributed, or leased to third parties to use for their own purposes unless you give your permission or there is a legal requirement to do so. 

However, you agree and consent that:

• Your personal information may be shared with any Al-Tasweyah. If you submit an enquiry using the enquiry form available on the Al-Tasweyah Website, your enquiry and any personal information you provide in it will be sent to the relevant Al-Taswyah businesses (based on the enquiry criteria you select).  Your personal information may be held by such company or Al-Tasweyah businesses as part of its enquiry/customer database.
• Your personal information may be shared with selected third parties, including:
  • Marketing services providers to deliver e-newsletters and updates.
  • Market research businesses or similar organisations for the undertaking and analysis of customer surveys and feedback.
  • Business partners, suppliers, and sub-contractors for the performance of any contract.
  • Analytics and search engine providers who assist in the improvement and optimisation of the Al-Tasweyah Website.
• Your personal information may be disclosed to third parties:
  • In the event any business of the Company or Al-Taswyah sells or buys any business or assets, in which case your personal data may be disclosed to the prospective seller or buyer of such business or assets.
  • If the Company or an Al-Taswyah business or substantially all its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets.
  • If the Company or Al-Taswyah and/or any of its businesses are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply the Al-Tasweyah Website Terms of Use [https://collectd.com.sa] and other agreements; or to protect the rights, property, or safety of any the Company or Al-Tasweyah businesses, customers, or others. This includes, without limitation, exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Children’s Privacy

The Company does not knowingly collect the information of or contact children, including to participate in customer research activities. If you are 18 or under, please get your parent/guardian’s permission before you provide any personal information via the Al-Tasweyah Website. Users aged 18 or under without such consent are not allowed to provide us with personal information.

Changes to this Privacy Policy

Any changes made to this Privacy Policy in the future will be posted on this page and, where appropriate, may be emailed to you. Please check back frequently for any updates or changes to the Al-Tasweyah Website ‘s Privacy Policy.

Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed [dataprotection@alj-enterprises.com].

 

Date of policy: 01/May/2024